Ballimart LLC Return Policy

At Ballimart LLC, we want you to be completely satisfied with your purchase. That’s why we offer free shipping on all orders within the USA and a hassle-free return process.

Returns and Exchanges

Eligibility: Returns or exchanges are accepted within 30 days of the delivery date.
Condition: Items must be unused, unwashed, and in their original packaging with all tags attached.
Non-Returnable Items: Certain items like final sale products, perishable goods, or personalized/customized items cannot be returned.

How to Return an Item

1. Contact Us: Email us at [your email address] or call [your phone number] with your order number and reason for return.
2. Return Label: We will send you a prepaid return shipping label for your item.
3. Shipping: Pack the item securely and drop it off at your nearest shipping carrier location.

Refunds

Once we receive and inspect your returned item, we’ll process your refund within 5–7 business days.
Refunds will be issued to your original payment method. Please note that it may take a few additional days for your bank or credit card company to process and post the refund.

Exchanges

If you need a different size, color, or style, let us know and we’ll gladly exchange your item free of charge. Exchanges are subject to product availability.

Damaged or Defective Items

If you received a damaged or defective product, please contact us immediately. We’ll replace the item or issue a full refund, including any shipping costs.

Free Shipping and Returns in the USA

All purchases in the USA qualify for free shipping.
Return shipping is free for any eligible item.